Ebay should give a chance to Seller to prove their credibility and remove negative feedback from buyers whose sole purpose was to either take advantage of Ebay's Buyer's only favorable policy to get refund back with dishonest feedback or competitors who use new ebay ids to tarnish seller's image by giving negative scoring. Ebay clearly has overlooked this in their policy matters. He used it til it was totally dead then tried to say it didn't work. Sent me back the IPOD.
I told him it was working fine but still gave him a refund I get neg fb for his ignorance Thanks for nothing EBAY!!!! Mari on 8 Dec Very frustrating. I can't understand why ebay hate their sellers. Feedslack on 22 Aug I have just had a buyer leave untrue negative feedback because they could not understand written English. I clearly said in the item description that the watch required repair yet they are allowed to leave negative feedback saying the watch is fake and I am a fraud because the watch did not work!
DESIREE on 28 Oct Had the same problem, I said this product is copy written in bold letters, but instead the buyer bought and left a negative feedback saying the item is a false advertisement that it's copy, and I was did you even know how to read because it's written before you buy it.
Mari on 8 Dec I have buyers who do not read descriptions and then leave bad feedback without even talking to me first. Did not read description? Whos fault is it? Why then ebay force to make descriptions is they do not count? I get hundreds of positives each month and also negatives.
I can usually have the buyers revise the negative after I work things out with them. But eBay just put a cap on the amount of feedback revisions a seller can have.
If you do not have a large store you can only revise a few before you are blocked for a year. If you have a very large store you can revise up to 10 before you are blocked. That stinks because buyers leave negatives before contacting the sellers and they find after communication they overreacted. Crazy stuff, you'd think eBay would make it better for the people that pays their bills.
We are migrating to eBid. Little Seller on 6 Dec I was just left a negative feedback from a buyer who claims the item I sold to her is not authentic. I have proof of purchase and everything, but there is no way I can show this and have my negative feedback removed. That is bull! I have never recieved a negative feedback, ever! I ship items quickly and with excellent packaging. Describe items for sale to a T. But sellers please remember this - buyers look at the majority feedback.
The majority of feedbacks are usually positive and that's what eBay buyers notice. I accepted to that, because only one of these items was in high demand.
Then he claimed that three of the items guess which ones I know it's a very popular scam on eBay now. Sellers beware. JJohns on 29 Jul removeeBayfeedback. John B. Charles Bullard on 22 Jun I definitely agree! These type of people should just buy their items from the store Reply. Boggie on 28 Nov I had a clear out, sold about 20 items. Royal Mail fault, NO!
Yep neg feedback. If ebay dropped the stupid block on letting sellers give neg feedback there would be less trigger happy neg feedback buyers! I sold an item which had BOTH subtitle and description of what it does. Buyer expected the item to be giftwrapped and do something else that was NOT in the item's description. Left negative feedback. After 48h of almost continuous argument and chat with ebay "customer support" they said can't remove the feedback's rating because it is buyer's opinion Furthermore, the buyer blackmailed me if I don't give her refund she will leave negative feedback.
Ebay at THAT time said "don't worry, we will remove any feedback she may leave if she blackmailed you" Will be so happy to see a Judge asking them to : 1 remove the rating 2 pay for my expensive lawyer!! Best of luck guys with your sales:- Reply.
Kenneth on 2 Jun Ebay is fast becoming a place that generates very little income for me. I have used ebay's service for 16 years It's due to the recession and ebays anti-seller policies. Brian S on 20 Sep Buyer said item was falling a part on the inside, and left negative feedback, asking me for a replacement.
I quickly sent them a replacement, and they received it in good condition, resolving the situation. I asked them if they would consider removing the feedback. They said they left good feedback and ignored my feedback revision request. Ron on 3 Dec Apparently eBay has a new pilot program they are testing with certain sellers. No way Ebay and I could not stop these attacks. Maybe you know, Ebay has million fake accounts with a fake address and fake phone numbers, it is very easy to create.
Ebay has not any security filter to stop fake accounts. You can not move it 48 hours Ebay Policy. Buyer requirements list is not enough powerful for stopping the Fake accounts. These happen to make my time waste and I am very busy with my real job. It is the reason now all my sales on the " buy it now " style. I am sure there are some ways on EBAY for spammers, scammers.
Went to resolution centre after he would not respond to emails. Left negative feedback as a last resort but low and behold, this slime ball had again gone crying to eBay and it has been removed. What is the point when sellers like these can bend the rules around genuine buyers? Even if the buyer has a valid concern, eBay would remove the review. Actively scan device characteristics for identification. Use precise geolocation data. Select personalised content. Create a personalised content profile.
Measure ad performance. Select basic ads. Create a personalised ads profile. And won it. Collection only but was only 8 miles away. I was away for a few days and asked seller can I collect next Wednesday. He said yes. I did asked should I pay with PayPal now before collection which I like because if it was faulty it helps me. But some people don't like you using PayPal because of some small fee, want cash on collection which he did not request.
But he never replied to that question. But he did send me a email to say sorry I have gone to London you can not collect Wednesday but weekend will be back. He then cancelled the order!! Said made error? Which i asked am i still buying it. So arranged to collect Saturday as I was going near his place. But on Friday said sorry I am still away will not be back till 8pm.
I asked you have let me down 2 times so any chance you can drop it off as I am not far and pay you cash. Never replied. He left his address on first email so on Monday sent him email to say will go to collect Monday afternoon but it's out of my way so if not there please tell me. No reply. But the address is for a building block with apartments so never give his flat number!! But was there so tried to ask people if they knew him but no luck so left.
Sent him another email to say why no full address or reply to me. But no reply. So thought this seller don't want to sell and wasted my time. I left feedback to say that. After two day he replied with bad language and tried to say I was wrong. I even replied to him to say Right if you really want to sell let me collected and pay but did not reply.
Ebay said will look into this because of the words he used on Ebay email. I have been a EBay member for many years with s of items bought and sold so now have a bad remark on my feedback because I left feedback to someone who played games with me and wasted my time. Message 19 of I completely agree with the people above.
Someone has not paid me and I lost out on the previous bidder and therefore money. Think both parties should be able to leave negative feedback or neither. Buyers can also abuse feedback so this doesn't seem a fair reason for not letting sellers leave negative feedback. Message 20 of Post Reply. You should also only send them to customers who are definitely willing to update their previous feedback, so contact buyers before sending them a revision request.
You should constantly monitor the feedback you receive and reach out to customers quickly because revisions must be made within 30 days of the feedback being posted. Simply select the relevant piece of feedback and add a note about why you are sending the request.
Then, click send. This request will be valid for ten days. Any changes the customer makes will replace the old feedback. Pro tip : You can also use the Request Feedback Revision page to find out how many requests you have left for the current year.
It is displayed in the top right corner. In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay.
This must be done within 90 days of the original transaction. However, sometimes it will remove a comment, but retain a negative rating. Join our newsletter and get top eCommerce content straight to your inbox.
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